Kettle is a family assistant you text over iMessage or SMS, with a web app at app.kettle.family. EVI Dreams, LLC operates Kettle (“Kettle”, “we”, “us”). This policy explains what we collect, how we use it, who helps us run the service, and how you can delete it.
The short version. We use what you and your family tell Kettle to help your family, and for nothing else. We don’t sell it, we don’t show ads, and we don’t use it to train AI models. You can delete your account at any time.
What we collect
- Account details: your name, phone number, email address and timezone.
- What you send Kettle: your messages, photos and files, and the replies Kettle writes back.
- Family information: who is in your family, meal plans, recipes, grocery and to-do lists, calendar entries, reminders and routines, and what family members tell Kettle about each other, including their children.
- Memories: notes Kettle saves so it doesn’t have to ask twice. Personal memories are private to you. Family memories are shared only with your family, and only after you approve sharing them.
- Google data, only if you connect Gmail or Google Calendar: the emails and events Kettle reads to answer you, and the drafts, emails and events you ask it to create.
- H‑E‑B activity, only if you connect H‑E‑B: Kettle signs in through a secure browser and adds items to your cart. It never checks out or pays.
- Payment status: whether your family’s subscription is active. Stripe handles payments and holds your card details. We never see your card number.
- Early-access requests: the email address you leave on kettle.family.
- Technical data: IP addresses, browser and device type, and service logs, which we use to keep Kettle secure and working.
- Usage data: which features are used and when (for example, that a family signed up, that a reminder was set, which of Kettle’s tools a reply used, how long it took and what it cost to run), pages visited on kettle.family and the web app, and buttons tapped on kettle.family. It’s tied to an account ID, never to your name, phone number, email or anything you or Kettle wrote.
How we use it
- To run Kettle for you and your family: answering questions, planning meals, keeping lists, sending the reminders and briefs you set up, and filling a cart when you ask.
- To send service messages, such as sign-in links, invitations and billing notices.
- To keep accounts secure, prevent abuse and fix problems.
- To understand which features families use and where Kettle falls short, so we can improve it.
We don’t sell your information, we don’t use it for advertising, and we don’t use it to train AI models.
Group chats
When Kettle is in a group, your texting provider delivers the group’s messages to Kettle’s number. Kettle ignores every message that doesn’t start with its name. Before each reply it checks who is in the group, and it only uses family information when everyone in the group is a member of your family. Personal memories, Gmail and Google Calendar never load in a group chat.
Google user data
Kettle’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google data only to provide the features you ask for. We don’t use it for advertising, we don’t sell it, and people don’t read it unless you ask us to, it’s needed for security, or the law requires it. You can disconnect Google at any time in Settings on the web.
Who helps us run Kettle
These service providers process information on our behalf, only to provide Kettle:
- Vercel, for hosting
- OpenRouter, which passes requests to AI model providers such as Anthropic, only ones that don’t keep or train on your data
- Neon, for the database
- Supermemory, for Kettle’s memories
- Composio, for Gmail and Google Calendar connections
- Kernel, for the secure browser Kettle uses with H‑E‑B
- Sendblue and Linq, for texting
- Resend, for email
- Stripe, for payments
- PostHog, for usage analytics (the usage data above, never message content)
When information is shared
- With your family: family memories, family chats, plans, recipes and lists are visible to the members of your family.
- With service providers: as described above.
- When the law requires it: to comply with a valid legal request, or to protect someone’s safety.
- If the business changes hands: if EVI Dreams, LLC merges with or sells Kettle to another company, your information would move with it under this policy.
Keeping and deleting your information
We keep your information while you use Kettle. You can delete your account at any time in three ways: in Settings → Profile on the web, by texting Kettle “delete my account” (it asks you to confirm), or by emailing hello@kettle.family.
Deleting your account removes your account, your private messages, your personal memories, your reminders and routines, your Google connection and your private files. What you shared with your family, such as family chat messages, recipes and plans, stays with the family. If you are the last member of your family, the whole family is deleted, including its subscription.
Deleted information rolls off our backups within 30 days. Texting providers keep their own message logs under their own policies.
Children
You must be 13 or older to use Kettle, and if you are under 18 you need a parent or guardian’s permission. Children under 13 may not text Kettle or have an account. A parent may tell Kettle about their children, such as allergies or school pickups, as part of the family’s information.
Texting
Message and data rates may apply. Kettle texts you when you message it and when you set up reminders, briefs or other routines. Text STOP at any time to stop messages from Kettle.
Security
We protect information with encryption in transit, limited access, and sign-in links that work once and expire. No service is perfectly secure. If we learn of a breach that affects your information, we will tell you as the law requires.
Your choices
- Update your name, timezone and routines in Settings → Profile, or by texting Kettle.
- Ask Kettle “what do you remember about me?” to see what it has saved.
- Disconnect Google or H‑E‑B at any time.
- Email hello@kettle.family to get a copy of your information, correct it, or delete it.
Changes to this policy
We will post any changes on this page and update the effective date. If a change is significant, we will tell you by text or email before it takes effect.
Contact
Questions about privacy go to hello@kettle.family. Kettle is operated by EVI Dreams, LLC. See also our terms.