These terms are an agreement between you and EVI Dreams, LLC, which operates Kettle (“Kettle”, “we”, “us”). By texting Kettle or using app.kettle.family, you agree to these terms and to our privacy policy.
The service
Kettle is a family assistant you text over iMessage or SMS, with a web app for chats, plans and settings. It keeps track of what your family tells it, plans meals, keeps lists, sends reminders and can fill an H‑E‑B cart. We may add, change or remove features over time.
Who can use Kettle
You must be 13 or older. If you are under 18, you need a parent or guardian’s permission. Children under 13 may not text Kettle or have an account. Give accurate information when you sign up, and keep it up to date.
Accounts and families
- Each person uses their own phone number. Keep your sign-in links and devices private.
- A family owner invites members and is responsible for who they invite. Everyone in a family can see the family’s memories, chats, plans and lists.
- The family owner manages the family’s subscription.
- You are responsible for what happens under your account.
Texting
By texting Kettle, you agree to receive its replies and the messages you set up, such as reminders and morning briefs. Message and data rates may apply. Text STOP at any time to stop messages.
Acceptable use
Don’t use Kettle to:
- break the law or help anyone else break it
- harass, threaten or abuse anyone, including Kettle’s support team
- scrape, copy or resell the service
- try to reach another family’s information, or get around Kettle’s security or limits
- send automated or bulk messages
AI and your review
Kettle uses AI, and it can be wrong or incomplete. Check anything important before you rely on it. Kettle is not for emergencies (call 911) and doesn’t give medical, legal or financial advice.
Kettle asks before it sends an email, adds a calendar event or shares a memory with your family. It fills an H‑E‑B cart but never checks out: you review the cart and pay H‑E‑B yourself. You are responsible for what you approve.
Subscriptions and billing
- A family subscription costs $19 a month or $190 a year, for the whole family.
- Stripe bills the family owner in advance. The subscription renews automatically until it’s canceled.
- Cancel at any time in the billing portal on the web. Access continues until the end of the period you’ve paid for.
- We don’t refund partial periods, except where the law requires it.
- We may change prices with at least 30 days’ notice. A new price applies from your next renewal after the notice.
- Groceries and anything else you buy from other companies are paid to them, not to us.
Other services
Google, H‑E‑B, your mobile carrier and our texting providers have their own terms, which apply when you use them. Connecting them to Kettle is optional, and we aren’t responsible for how they work.
Your content
You own what you send Kettle. You give us permission to store and process it to run Kettle for you and your family. Only share information about other people, including family members, when you have the right to.
Suspension and ending
You can stop using Kettle and delete your account at any time. We may suspend or end your access if you break these terms, to prevent harm to others, or when the law requires it.
Disclaimers
Kettle is provided “as is” and “as available”. To the extent the law allows, we make no warranties, express or implied, including that Kettle will be accurate, uninterrupted or free of errors.
Limitation of liability
To the extent the law allows, we aren’t liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim about Kettle is limited to the fees your family paid us in the 12 months before the claim.
Changes to these terms
We will post changes on this page and update the effective date. If a change is significant, we will tell you by text or email before it takes effect. If you keep using Kettle after that, the new terms apply.
Contact
Questions about these terms go to hello@kettle.family. Kettle is operated by EVI Dreams, LLC.